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Free Global Shipping

15/07/2023


In the world of e-commerce, expanding reach and providing seamless shipping options to our global customers is crucial for businesses looking to thrive in the global marketplace. At Ohen Group, we believe in delivering exceptional service and convenience to our valued customers. That's why we are excited to announce a significant milestone for our company: our international shipping with DHL now has free and reduced rates of up to 50%, faster delivery, duty-free shipping to the UK and more. Read on to discover how this new development opens up a world of possibilities for our customers.

What prompted Ohen Group to venture into international shipping? Understanding our customers' needs and desires has always been at the core of our business philosophy. With our growing international customer base and a growing demand for international shipping options, we recognized the importance of being more accessible worldwide. By partnering with DHL, a globally recognized logistics leader, we can provide our customers based around the world with reliable and efficient shipping services to destinations worldwide. How does international shipping with DHL benefit our customers? Our partnership with DHL unlocks a range of benefits for our customers. First and foremost, we are thrilled to offer reduced shipping rates, making international deliveries more affordable than ever before. These discounted rates, which are up to 50% cheaper than previous options, allow our customers to enjoy substantial savings on shipping costs. Furthermore, our global shipping on Ohen Medical Ozone Units remains free of charge as well as qualifying online store orders. Additionally, DHL's renowned expertise in logistics ensures that our customers will experience faster and more reliable deliveries. With their extensive network and efficient processes, we can now ship products to our customers in the UK, hassle-free and duty-free. This means that our UK-based customers can enjoy a seamless shopping experience, without the worry of unexpected customs charges or delays. How can customers take advantage of Ohen Group's international shipping? Taking advantage of our new international shipping services is simple. When being quoted on an Ohen Medical Ozone Unit, provide us with your shipping address and pay in Euro's or Sterling Pounds. When placing an order on our online store, ensure you are shopping from a qualifying country available in the country selector and ensure the website you are shopping on is our European store, ohengroup.co.uk. Customers will now have the option to select their desired international destination. Once the destination is chosen, the reduced DHL shipping rates or free rates on qualifying orders will be automatically applied, ensuring a seamless and cost-effective shipping experience. What sets Ohen Group apart in the international shipping landscape? At Ohen Group, we pride ourselves on our commitment to delivering exceptional service and value to our customers. With our new international shipping services, we aim to stand out by offering: 1. Reduced rates: Our partnership with DHL allows us to provide customers with significantly discounted shipping rates, making international shopping more affordable and accessible. 2. Free rates: Qualifying orders online and all Ohen Medical Ozone Unit orders ship internationally free of charge. For a vast majority of countries, our Ohen unit is duty-free. 3. Faster delivery: DHL's expertise in logistics ensures that our customers receive their orders promptly, eliminating unnecessary delays and improving overall customer satisfaction. 4. Duty-free shipping to the UK: By expanding our services to the UK, we are delighted to offer our customers duty-free shipping, minimizing any additional costs associated with customs and enhancing the shopping experience. With reduced rates, faster delivery, and the ability to ship duty-free to the UK, our customers can now shop with confidence and convenience, knowing that their orders will be delivered reliably and affordably. This expansion marks a significant milestone in our journey as a company, and we look forward to serving our customers worldwide with utmost dedication and care.


 

17/06/2022


As an online business, we pride ourselves in getting your orders packed and shipped within one day of payment. Over the course of the next month we are slowly rolling out new shipment integrations and extending our service offering and speed of delivery all while reducing our price. Starting July 1 2022 our new shipping options are as follows:

  1. Any order containing an Ohen unit with accessories OR an oxygen cylinder remains at R150 nationwide.

  2. Cosmetics (ozonated olive oil, soaps), accessories, replacement parts and other products now cost as little as R95 nationwide.

  3. Speed up your shipment at an additional charge. T’s and C’s apply.

  4. We will now deliver to The Courier Guy kiosks on request.

To benefit from these discounted rates, a delivery address needs to be given with your order; we have integrated a new quick way to order or request a quote which you can take a look at here. All future orders can be tracked directly on our website. We will now ship exclusively with The Courier Guy. We no longer ship with DPD. Orders to Europe, Australia and Asia remain the same.


 

05/01/2022


We strive to make our products accessible to all, regardless of location. We now offer shipping worldwide* with FedEx International Priority and DHL Express. We have selected our shipping partners based on reliability, speed and the lowest cost to you. For all our international shipments, we can assure you that you will receive your order within a few business days and we pay all insurance cover for you. What does this mean? In the rare event your order is lost, damaged or delayed for any reason, we can re-ship your order almost immediately.

We continue to work hard in reducing our shipping costs and improving our global reach to provide you with accessible, reliable and efficient service in line with our commitment to excellent quality and service.

*Ohen Group is not liable for any taxes and restrictions for import into a country of choosing. Please familiarize yourself with any taxes or restrictions before importing our products.

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